Residential Service Contract (RSC)

You Protect your home...You protect your automobile...You protect yourself and your family... But what about protecting one of the most important systems in your home...Your Heating and Air Conditioning System? Most people don't give much thought to their air conditioning system until something breaks. Then they'll pay a lot to fix the problem in a hurry.
Just look at some of the charges you would have paid with no RSC
Problem Charges
Find and repair Freon leak $550.00
Replace motor $467.00
Replace contractor $226.00
Replace gas valve $507.00
Replace circuit board $496.00
Wouldn't you like to avoid paying unnecessary expenses? Here's how: Consider purchasing a RSC from County Heating
Problem Charges
Find and repair Freon leak No Charge
Replace motor No Charge
Replace contractor No Charge
Replace gas valve No Charge
Replace circuit board No Charge


What you should know before purchasing a Residential Service Contract

What is a Residential Service Contract?
Essentially, you are pre-paying a fixed amount of money for maintenance and/or service repair on your heating and air conditioning system.
What types of RSC's does County Heating offer?
Type "A" - Maintenance only agreement
Type "B" - Maintenance plus coverage on most parts and labor
What is covered by Type "A" agreement?
The Type "A" agreement includes two pre-season maintenance checks, priority service, and should repairs be required, a 10% discount on any service repairs.
What is covered by Type "B" agreement?
The Type "B" agreement includes the same maintenance checks and priority service as the Type "A" agreement plus a mid-winter inspection and parts and labor coverage on most service repairs.
What repairs are not covered by a Type "B" agreement?
The only items excluded from the Type "B" agreement are compressor, evaporator and condenser coils, and the heat exchangers cells.
Why should I purchase an RSC from County Heating?
  • Factory recommended maintenance will be performed. This reduces the breakdowns and extends product life

  • Due to government regulations and increasingly complex systems, the average service repair is now over $200.00. Even relatively minor repairs can be very expensive.

  • Our agreements provide you with more value for the dollar than our competitors.

  • County Heating was established in 1947 and is one of the oldest residential contractors in the metro area. Over 10,000 customers have trusted us to handle their service needs.
Will you cover any accessory items I have on my system?
Yes! You can add accessory coverage for humidifiers, electronic air cleaners, condensate pumps, and programmable thermostats to their base coverage for an additional charge.
 

For Maximum Results From Your Heating System

  • Select a comfortable thermostat setting and leave it set. Your heating system cannot maintain a comfortable balance if your thermostat set point is constantly being changed.

  • Avoid outside heat sources on thermostat from lamps, TV sets, radios, etc. These heat sources can cause undesirable operation of your heating system.
  • Do not block off supply or return air registers with furniture or drapes. Your furnace requires proper air circulation in order to operate satisfactorily

  • Filters should be kept clean and replaced when they get dirty. Neglected filters will cause unsatisfactory heating conditions.
For Maximum Results From Your Cooling System

  • To achieve the most in comfort from your air conditioner, control the temperature by a thermostat setting of your preference. During extended cool spells you may shut your cooling system off, however, shutting your unit off for a few hours each night does not give you best results.

  • Do not wait until the hottest part of the day to turn your air conditioner on.
  • If guests are expected, or a party is planned, it often helps to set your air conditioner 3° to 4° lower than normal about 6 to 8 hours ahead of time.

  • Don't restrict supply and return outlets by furniture, rugs or drapes.

Click here to view our performance tune-up check list.

Service Provided

1. Routine Maintenance...Heating equipment will be cleaned, internally checked, oiled and adjusted as required for safe operation in the fall: September-November. A mid-winter check of the heating equipment for proper operation will be made in January-February. Cooling equipment will be cleaned, checked, oiled and adjusted as required for safe operation in the spring: March-June.

2. Labor Warranty...Service shall be performed during normal working hours, 8:00 A.M. to 4:30 P.M., Monday thru Friday, except holidays. Emergency service after normal working hours, and on holidays, shall be performed only if the customer is without heat. If overtime service is requested for no cooling, customer is required to pay only the difference between straight time and overtime. Priority will be given to all holders of this service contract.

3. Parts Covered... All integral parts, repair or replacement, are included at no charge for the equipment listed in this agreement.

4. Items not Covered...Compressors, heat exchangers, boiler sections and accessories, not an integral part of the heating or cooling units, such as, but not limited to, vent pipe, automatic flue dampers, special thermostats, zone control systems, radiators and pumps, are not included. Additional charges will be made for calls to replace dirty filters or blown fuses, and for calls to balance heat and/or cooling to individual rooms.

5. Terms and Conditions...County Heating and Cooling Co. reserves the right to reject any agreements if, on inspection, equipment is found in such conditions that service will be unsatisfactory to both parties. It is understood this agreement does not cover repairs caused by fire, floods, lack of electric power or water, repairs made by others or acts of God. No service will be rendered under this agreement if the customers account is in arrears.

6. County Heating and Cooling Co. will endeavor to render prompt and efficient service hereunder, but shall in no event be liable for loss or damage, arising out of the performance of this agreement.

7. This contract is transferable to a new homeowner.